Delivery

We prioritize quality in every product we create. Each item is custom-made with care, requiring a preparation period of approximately 2 business days to ensure it meets our standards. Only after this preparation is the product ready for shipping.

Once shipped, delivery times depend on the chosen courier service. Please note that the delivery timeframe provided by these services is approximate and may vary based on external factors such as weather, local holidays, or other logistical issues.

Our Shipping Partners

To provide reliable and efficient delivery, we have partnered with the following services:

  • Packlink PRO — A trusted platform through which we manage a wide range of shipping options, offering flexibility and tracking capabilities to ensure your order arrives safely.
  • InPost.es — We also use InPost.es, allowing for convenient deliveries and pick-up options at nearby lockers, making it easier for you to receive your package at a time that suits you.

Tracking Your Order

Once your order is shipped, you will receive a tracking number to monitor the status of your package in real-time:

Need Assistance?

If you have any questions about your delivery or experience any issues, please don’t hesitate to contact our support team at admin@canvartin.com. We’re here to ensure you have a smooth and satisfying shopping experience.

Please note: Delivery times may vary during peak seasons or due to external factors outside of our control. We appreciate your understanding and patience.

Returns & Refunds

The return shipping cost is covered by the customer unless the item is defective. In case of a defect, we will send you a replacement at our expense.

All returns should be sent to Coín, Málaga, Spain, ZIP code 29100.